Returns & Exchanges

At Brown Living, we want you to be completely satisfied with your sustainable purchase. If you are not happy with your order, we offer a hassle-free return and exchange process within 14 days of delivery.

Return Process

• 1.
  Initiate Request

  Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange.

• 2.
  Quality Inspection

  Ensure the product is unused, in its original packaging, and has all tags intact before scheduling a pickup.

• 3.
  Reverse Pickup

  Our courier partner will arrive at your doorstep within 48-72 hours to collect the return package at no additional cost.

• 4.
  Refund Processing

  Once our team verifies the returned items, your refund will be credited to your original payment method within 7 business days.